Identity Theft Restoration Services
Overview
The fastest growing issue for consumers is identity theft. Identity theft hits hits 1 in 4 U.S. hoseholds, it takes 14-16 months to clear their name and victims spend an average of 175 hours of their personal time and $800 trying to clear their names. This service will protect you to clear your name, provide credit monitoring, identity restoration process, and ongoing fraud monitoring.
- Provides consulting services to identity theft victim
- Provides ability to enroll in “assisted” or “managed” credit monitoring.
- Provides assistance in reading and understanding credit reports.
- Performs Crisis Management if needed.
- Identifies all types of identity theft.
- Determines nature and extent of identity theft.
- Completes “ID Theft Recovery” Kit(s) based on victim’s residential address, type of identity theft, and number of thefts.
- Utilizes Limited Power of Attorney that allows Administrator to act on victim’s behalf.
- Mails completed “Kits” and supporting documentation to all three credit bureaus, the Social Security Administration, the Federal Trade Commission, the U.S. Postal Service and other local, state and federal agencies as needed.
- Keeps victim informed and updated of restoration process until completed.
Description
The Identity Theft Restoration Service provides:
- Pre-victim credit monitoring benefit,
- Complete managed restoration process, and
- Ongoing fraud monitoring service.
Pre-victim Credit Monitoring Benefit
This benefit provides the ability to enroll into “assisted” or “managed” credit monitoring services so the Member receives alerts via email or telephone with complete instructions on when and how to obtain a Members federally mandated free credit reports. It also allows the Member to “opt in” for assistance in reading and understanding credit reports.
Complete Managed Restoration
In the event of identity theft, this benefit takes the Member through the whole restoration process. The Administrator consults with the Member/Victim and performs crisis management if needed. He/she also identifies the identity fraud types, determines the nature of the identity theft, explains the Victim’s/Member’s rights, and then educates the Victim/Member on the recovery process.
Once this process has taken place, information regarding the Member’s identity theft is entered into the Kaizen System and an “ID Recovery Theft Kit” is printed out. There may also be the need for Limited Power of Attorney (LPoA) that allows the Administrator to act on the Member’s behalf. The Administrator makes sure all necessary documents are completely filled out and ready for victim’s notarized signature. The “ID Recovery Kit TM” is then sent overnight to victim via secured overnight service and the Member is required to provide additional information.
Once this process takes place, each completed “Kit” is sent:
- To all three credit bureaus
- To Social Security Administration (SSA)
- To Federal Trade Commission (FTC)
- To US Postal Service (USPS)
- To state of residence Attorney General’s Office
The Administrator will then research credit history and verify if fraud includes items such as:
- Public Records – liens, judgments, bankruptcies
- Credit Accounts – New and/or Derogatory
- Addresses
- Prior Employment,
The Administrator will also issue a fraud alert to, and work with, affected financial institutions and credit card companies and issue fraud victim statements and work with all three credit bureaus to restore credit accuracy. Member will be kept informed and updated until process is completed.
How To File a Claim
How to file a claim:
Please call the Administrator at: 1-800-711-4280